starflyergold

Introduction First time I stayed at an SLS hotel, a chain predominantly found in North America. The hotel itself is relatively new and forms part of a new build at the northern edge of Cancun bay with the first four floors being the hotel and the rest SLS branded residences.This hotel is relatively small (40 rooms or so) and thus much more intimate than those concrete bunkers you find on the main drag in Cancun. Close by you will also find a brand new shopping centre with a number of eateries catering to all budgets. Airport transfer takes about an hour (depending on the maddening Cancun traffic). Check In Check in was swift and effortless. The welcome drink arrived during the check in process so not sure what it was but it was colourful and tasty. Room The room booked was a Superior Ocean View King and what I had was slightly better in that it faced the ocean directly. The room was large an airy and featured a seating area with its own TV and mini bar, a large and very comfortable bed and a bathroom which was huge, tub and double rain shower and large closets. A large balcony (somewhat underdressed) fronted the entire room. Service Service was attentive, especially at the the hotels own beach club. For a European somewhat infuriating was the fact that you are constantly being asked to tip. I would rather prefer if the hotel paid the staff decent wages so that one is not always faced with an open hand (or extra line on the restaurant or bar checks). Dining The rate I booked included breakfast but strangely this meant that you could only have the "American breakfast" off the menu. No variation which was becoming a bit annoying. Any protein (bacon, sausages etc.) cost extra. Very odd.That said food was good throughout, both at the restaurant and the beach club. Beach The hotel has its own "Bungalow Beach Club" with ample outdoor sofas and sun loungers. Despite it being open to the public it never got too busy and was very civilised.The hotel has one pool which overlooks the beach club. Location The location, in a new develop ment zone called Puerto Cancun, is somewhat removed from the hustle and bustle of Cancun. That said you can just jump into a taxi or Uber should you feel to head into the party zone or some of the high end restaurants dotted along the tourist zone or Cancun proper. The ferry to Isla Mujeres is only a short hop away (well worth a visit). The hotel also can arrange your day trips (we did Tulum and cenotes, as well as some jet skying) which were well priced and quality (plenty of cowboys around). Overall Overall a pleasant stay, if not that cheap. That said I considered it relatively good value. It is a much moire intimate experience than those massive (mostly all inclusive) resorts for mass tourism.