Originally Posted by
hobo13
I
On another flight, I paid more attention while checking in on the app. I think there was another button to select Agent Assistance for $0.00. I wonder if you need to reselect it during the OLCI process? I think I did, but I can't remember the result.
Any other data points regarding whether you select Agent Assistance during initial booking, or during online checkin?
I Am pretty sure that I select the free agent assistance when I did online check in. I always thought it was not necessary as I had boarding pass printed or screenshot on my phone but this thread made me realize it can be useful. I'll screenshot where I selected it too just in case.