Originally Posted by
iahphx
You think the people who run Frontier are on top of anything?
Regardless, I'm pretty sure everyone's elite status is going to end on some random day -- probably in the next week -- irrespective of what's said in this forum. Book what you want now. You can cancel it for free if you have the necessary status.
They are. The executive team is actually very good and stay on top of customer issues presented to them quite attentively. To assume they're not watching places like this is silly. Airlines have teams doing such, and I've now used the executive team several times both in email and recently on the phone when they reached out to me.
Frontier doesn't have a great reputation, but their executive team definitely does watch and care.