Originally Posted by
FriendlySkies
What counts as a claim with the airline? I flew UA MCI-DEN this afternoon and my bag wasn’t placed on my flight and is instead going to arrive sometime tomorrow.
I went on the UA app and scheduled delivery for my bag at the address I’ll be at and have screenshots of
it and the UA app showing my bag isn’t coming until tomorrow. Will that suffice to qualify for the credit?
Yeah, that sounds fine. Any kind of screenshot showing delayed baggage.
Here's what the guide says you need to include:
What Documents Will You Need to Provide?
The Benefit Administrator will provide the details, but generally You
should be prepared to send:
• Completed and signed claim form
• Travel itinerary
• Written confirmation of the Baggage Delay from the Common
Carrier or Cruise Line
• Credit card Account statement (showing the last four (4) digits of the
Account number) reflecting the charge for the Common Carrier or
Cruise Line fare
• Copy of the settlement or denial from the Common Carrier or
Cruise Line
• Copies of receipts for the purchase of essential items over
twenty–five ($25.00) dollars
• Any other documentation deemed necessary by the Benefit
Administrator to substantiate the claim