FlyerTalk Forums - View Single Post - Skip the Line and Check a Bag in a Minute or Less: UA Debuts New 'Bag Drop Shortcut'
Old Dec 16, 2022 | 5:07 am
  #51  
narvik
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Join Date: May 2010
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Originally Posted by NoDestinations
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I now often wait for the Club if I need agent assistance because those agents actually are trained to provide more premium service. But UA also has a war on offering agent assistance at clubs too. Sigh.
Aye. This thread deals with this very topic. Did they revert back to having agents in the end?
removing service agents from clubs? New direction: combo in-person / virtual agents
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