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Thread: Flex and Flex Plus refund policy
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Old Dec 14, 2022 | 8:49 am
  #11  
A4K
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I purchased a Flex Plus ticket from an OTA. They are claiming they go by the Emirates terms of the fare rules.

Fare rules state :

CANCELLATIONS ANY TIME CANCELLATIONS PERMITTED FOR CANCEL/REFUND.
A1.BEFORE DEPARTURE / FULLY UNUTILISED TICKETS ... DEDUCT THE APPLICABLE HIGHEST CANCELLATION FEE FROM THE TOTAL OF THE BASE FARE AND CARRIER IMPOSED SURCHARGE - YQ. ... REFUND THE RESIDUAL AMOUNT ALONG WITH THE REFUNDABLE GOVERNMENT TAXES. ... CARRIER IMPOSED SERVICE CHARGE - YR IS NOT REFUNDABLE.

Is this correct on a Flex Plus to have YR be not refundable?

I would have normally bought straight from Emirates but I wanted to purchase in USD to avoid any currency losses as I expected I may need to cancel.
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