FlyerTalk Forums - View Single Post - Involuntary Change of Redemption Tickets

Dec 13, 2022 | 3:45 am

#14

percysmith

Ambassador, Hong Kong and Macau

Join Date: May 2009

Location: HKG

Programs: Non-top tier Asia Miles member

Posts: 22,046

Quote:

Originally Posted by davidtai

Different flight on same day to be exact.

Then your rights are pretty obvious (10.2.2(a)) https://www.cathaypacific.com/conten...en.pdf#page=25

Call CX again, tell them if they don't rebook you, then please book the lowest fare for the next available flight (I hope the flight you have in mind is "next", not "before").
After travel, take CX to Small Claims Tribunal and seek reimbursement of that fare.

If it is lowest fare, you shouldn't be rejected similar to Simeon.

Last edited by percysmith; Dec 13, 2022 at 8:50 am

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