Originally Posted by
777 global mile hound
No matter how many decades I stay here I never feel at check in like they think I’ve ever been there before.
My only advice in closing is sometimes speak up and get on the phone with a front office manager.
They sometimes politely need to be reminded that recognition when possible should be honored for your loyalty
I actually reached out via chat to the Hyatt Concierge group prior to this last stay asking them to do it on my behalf. Because I hate being that person at check-in. No difference.
As a business traveler, I don’t use the benefits like the breakfast and there’s no way I’m going to justify paying for a suite. But I do appreciate the extra space when I’m in my room working and not at the client. I can’t be the only one who fits this profile. It just seems likes that’s the whole reason loyalty exists - those rooms sitting empty seems a little bonkers.