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Park Hyatt Chicago REVIEW - MASTER THREAD

Park Hyatt Chicago REVIEW - MASTER THREAD

Old Sep 17, 22, 7:07 am
  #796  
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Great 1 night stay last weekend...chalk me up in the pro-renovation camp. Had a view right over the Water Tower (& down to the Lake), very nice. Love the gym here...grabbed a 2nd workout post-checkout prior to walking over to the Ambassador

Breakfast indoors due to the monsoon that hit Chicago that day...missed the al fresco aspect but good.

Cancelled plans to hit a fun restaurant the night before, did NoMI instead. Fantastic service & really good sushi...probably not the cheapest but hit the spot and was nice to stay on property.

For car-parkers - super easy to drop off, there is a link to a site where you can visually see the steps of your car retrieval ask.
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Old Oct 11, 22, 6:01 pm
  #797  
 
Join Date: Mar 2018
Location: East Coast
Programs: Hyatt Globalist
Posts: 95
Booking & Check In
Booked direct on hyatt.com at 25k points/night for King, then used suite certificate via concierge to lock in a standard suite. Originally I was booked for a Gold Coast Suite, but they changed that to a Chicago Avenue Suite because Gold Coast is now a premium suite. Check in was straightforward and simple, they recognized Globalist and explained the breakfast situation ($50/person, $6/delivery for room service). It was efficient & pleasant.

Hotel & location
The hotel is beautiful inside and out. It doesnt have the historic charm of some Park Hyatts (e.g., Vienna), but its sleek and modern, reminded me of the PH Milan ascetically. I also think the location is great. Mag mile is right there, but youre on the edge of the touristy chaos, you have easy access to the lakefront walkway, plus other charming neighborhoods like Old Town are a short walk north. The redline is also nearby, but the subway/el is pretty inconsistent at this point. We were annoyed at the frequency of obnoxiously loud music or active smoking in the train cars.

Room
Like the rest of the hotel, the room is well designed. It has all the things youd expect from a PH: a large bathroom with a soaking tub, comfortable bed (beautyrest black mattress), thick walls (never heard a neighbor), light/blind controls next to the bed, etc. HVAC also did a good job keeping the room comfortable. The windows deserve a special callout, because theyre better than any other PH Ive stayed at. Sitting next to the window I can barely hear sirenslooks like theres nearly an inch air gap between the innermost and outermost pane (most double/triple-pane windows have insufficient air gaps).

The Chicago Avenue Suite has OK city views, but nothing special. Next time Id likely ask for a lake-facing suite instead (Park Suite or NoMi suite) which are smaller, but face the lake.

Some minor nits with the room, the automatic night lights in the bathroom turn on randomly. We also had to leave our bedroom door open because the thermostat was in the living area, and the bedroom got stuffy if we closed the door. Wifi strength in the bathrooms was pretty inconsistent (e.g., couldnt stream music on our phones while getting ready in the bathroom). The blackout shades have no protection against light bleed.

Service
Breakfast in the restaurant was great. Theres no buffett, but theres ample entrees and sides to choose from. Food/cooking quality was also top notch, honestly better than most PHs weve been to. Service was consistently good, though you might want to reserve a table by the window in advance, otherwise theres a decent chance youll be stuck behind a giant pillar. We did room service breakfast once, and it was shockingly fast, 15 minutes from phone call to setup in our room.

Daily turndown service was also prompt and thorough. We literally never encountered housekeeping staff, but if our light was on and we were gone for more than 30 minutes the room would be turned over.

Overall service was solid, but there were a couple minor issues. One night we brought takeout dinner back to the room, and we asked the front desk for cutlery, they said itll be right up, but it took over 40 minutes. Also, we kept getting weird small charges for our breakfast, and they could never explain them so they just wiped them away (so they handled it, but it was just weird to have unexplainable charges we had to ask them to take care of). Last nit, I wish we could order room service with an app, instead of having to call.

Conclusion
I did mention some minor issues, but overall this was a great stay. It didnt have the visual charm of the bank vault in PH Vienna or over-the-top PH NYC visuals but overall its tied with the most seamless and pleasant overall stay Ive had in a PH (the other being PH Milan). Factoring in the nightly cost of 21-25k points, its a no brainer.
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Old Oct 24, 22, 7:45 pm
  #798  
 
Join Date: Aug 2020
Posts: 243
Anyone know if the Chicago Avenue Suite has a refrigerator of any kind? I'd like to buy some beers and/or champagne and hope to keep them cold during my stay.
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Old Oct 24, 22, 7:50 pm
  #799  
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Never been in a 5 star without one
All rooms and suites had them since opening that Ive been in
Always best to verify directly with the hotel none the less
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Old Oct 24, 22, 8:32 pm
  #800  
 
Join Date: Jul 2021
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They do have a fridge, albeit small and completely filled with typical minibar items. I will sometimes remove the items and store my own drinks/leftovers without issue.
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Old Oct 24, 22, 9:17 pm
  #801  
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Originally Posted by Cmag211 View Post
They do have a fridge, albeit small and completely filled with typical minibar items. I will sometimes remove the items and store my own drinks/leftovers without issue.
some hotels are super cringe worthy with a charge for doing that 🙄
Ive encountered a half a dozen of them easily over the years
Thankfully the PH has a bit more class than that
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Old Oct 25, 22, 9:35 am
  #802  
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Originally Posted by Daftryan View Post
Anyone know if the Chicago Avenue Suite has a refrigerator of any kind? I'd like to buy some beers and/or champagne and hope to keep them cold during my stay.
The Revolution Anti-Hero stayed nicely cold in mine last month
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Old Oct 25, 22, 9:39 am
  #803  
 
Join Date: Aug 2020
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Originally Posted by UA-NYC View Post
The Revolution Anti-Hero stayed nicely cold in mine last month
BOOM! I'm more of a stout guy, but appreciate the info!
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Old Oct 31, 22, 10:57 pm
  #804  
 
Join Date: Sep 2016
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Complimentary upgrade notwithstanding, what would people recommend for couples between the "1 King Bed" or the "2 Queen Beds with Water Tower View" base rooms that are available for points?
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Old Nov 1, 22, 8:09 pm
  #805  
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Originally Posted by jcarberry View Post
Complimentary upgrade notwithstanding, what would people recommend for couples between the "1 King Bed" or the "2 Queen Beds with Water Tower View" base rooms that are available for points?
King bed 10 times out of 10 - Water Tower view is nice but you also get that at breakfast
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Old Nov 1, 22, 10:49 pm
  #806  
 
Join Date: Feb 2020
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There was an article about Parker (PH Chicago's dog / "assistant bellhop") in the Porter Airlines seatback magazine. Very interesting!
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