Originally Posted by
seakhpt
Try online chat or WhatsApp and ask for the J seats. In my case, they also said no award seat but they can ask for it (I guess they refer my case to the ticketing office?) and couple days later my J seat is back at a later date.
Nope. They keep saying that redemption tix are not eligible for WL
Mind telling me your status with CX? Maybe that's the difference?
Or do you mind if I DM you?