Originally Posted by
FlyingFrZ
I actually have a similar issue.
Booked 2 Asiana award tickets through AC ICN-LAX for next April.
Couldn't pull up the reservation on the Asiana website with the provided PNR so I called Air Canada. The rep and supervisor spent a good amount of time trying to get the Asiana PNR with no luck. They assured me they spoke with Asiana and the ticket was valid. I also have eticket number so I assume it's a confirmed ticket.
I might call back, but the hold times are brutal. Strange situation indeed.
I am able to pull up my reservation using the Air Canada confirmation number; however, the Asiana website errors out when I attempt to enter my passport information. All of my information is already on the AC booking, so I'm not sure if I need to enter in Asiana as well.