A lot of websites/companies use some sort of help ticket system for their website inquiries so they can route and respond to the requests better. Usually they're larger companies, and Internet Brands is actually pretty huge because they pretty much own half of the forums on the Internet, so it would probably be quite useful across all their properties. (The other half is owned by Vertical Scope--I've actually met VPs of both companies at a forum conference and they're both really great guys and super knowledgeable).

Found something else broken (but may have been broken before php 8)--the 'Airport Code Lookup' at the bottom of the page. Seems to crash and even dump code out onto the page. Might just be missing a bracket because even before pressing submit there seems to be a piece of html at the end of the first line.