FlyerTalk Forums - View Single Post - Long call wait / delay / hold times for AA phone lines (master thread)
Old Dec 7, 2022 | 11:08 am
  #624  
CMK10
In Memoriam, FlyerTalk Evangelist
 
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
Originally Posted by onanisland
43-53 minute call back time for EXP. I called at 11:56am EST.

It’s nothing dire but I was a little surprised.
The last two times I've called (last Saturday, this Monday) but in the early evening I had similar waits and I was surprised too.
CMK10 is offline