Originally Posted by
boybi
I just booked through a travel agent. CX-LA. But noticed that CX and LA flights have different booking reference numbers. Is this normal?
Also, if my CX flight gets delayed or cancelled, which airline will rebook my connecting flight? Is this at no cost to me?
CX uses Amadeus while LA uses Sabre. It is natural they have different record locators.
Assuming the travel agent booked everything in 1 PNR, CX will be responsible to rebook you to the next available flight at no cost to you if the misconnection is due to delay of its incoming flight.