Originally Posted by
odie11
Did you find the answer to this? So many of our flights on AA have not posted to Hyatt.
No, I reached out to Hyatt, and they say to contact AA (who would understandably have no ability to post Hyatt points). When I push back with Hyatt, they say they will investigate, but nothing gets done. Im missing about 10,000 points unfortunately. Very disappointed in their customer service.