Originally Posted by
formeraa
Back to the OP's question, I did in fact have an agent weigh my carry on bag at the check-in counter. I had one bag to check and one carry-on item. He checked my bag and then said, "I need to weigh your carry on bag". My carry on bag was only 15 lbs (shocked the heck out of the agent). But he didn't know that if it was more than 25 lbs, he would have had to go and retrieve my regular bag. I actually emailed a complaint with his name on it to HA and I refused to fly them for several years (they lost about $3K because of the agent's antics). My tolerance for foolishness is low...
Of course, when I got to the gate, everyone was dragging full sized suitcases on the plane...
I'm confused, you refused to fly the airline because they weighed your carry-on? And if it had been more than 25 lbs you would have made them get the bag back that you already checked? What would be the purpose of that? And all those other people at the gate probably didn't go to the counter outside security. In the last 2.5 years my carry on has only been weighed one time at the gate and they went around and weighed everyones. I'm a local with too many flights to count over the past 2.5 years living on the islands.