Originally Posted by scubadu

To each their own, but this almost seems like a cutting off ones nose to spite their face type post. This is a thread about the UI change and you are talking about pursuing Amex FHR instead? Seriously? I mean if you look up the definition of poor user interface design in the dictionary, one definition could be "Amex." The Amex FHR user interface literally sets the benchmark for horrendous and user unfriendly.

We continue to be generously upgraded, could care less about lounges (much prefer restaurant breakfasts anyhow, so would prefer lounges stay closed) and we continue to find award availability with some willingness to be flexible. Hyatt ain't perfect for sure, but they continue to treat us better than any other chain currently does.

Regards