SQ’s IT has many bugs but I never heard about an issue where PPS value is in the statement but not in the summary. If you are a KFEG and you are looking at the App, you need to swipe right to get to the PPS value.

Qualification is in general the membership year but SQ has always granted PPS where members show more than 25,000 SGD in rolling 12 months.

Nothing we can do here, you need to speak to SQ.