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Thread: Relocation for Delayed Opening Hotel Problems
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Old Nov 22, 2022 | 4:38 pm
  #14  
lifeisart
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50 Countries Visited
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Join Date: Oct 2010
Location: USA
Programs: AA Exec Plat, IHG Plat, Marriott Titanium, Hyatt Globalist
Posts: 219
Originally Posted by BlooJoo
I did, after several mistakes in the confirmation, I got the correct one for all 8 nights. Now we're going back and forth on the 10% "service fee" that Numu and Live Aqua says I'll need to pay personally, while Hyatt Corporate says will be covered since I had an award room. But the room & taxes are settled and covered.

That's terrible they're going back on you.
Thanks for letting me know. I’m glad they honored their agreement to you and you have the confirmations. I wrote back to Hyatt and the agent said she is looking further into this. Fingers crossed.
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