Originally Posted by
Nicksta
The website never did offer them for free. At checkin, I asked, but they were already full. But the agent indicated that she would have given them to me for free. I was so late that I barely made the flight, though.
I have the same experience, website show all seats (Confort + or preferred) as paid option during web check.in. Not sure how you can select those seats. I try to ask through Twitter if the can assign them for me, but no reply. I think my last hope will be during the bagage drop.