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Old Nov 1, 2022 | 9:46 am
  #360  
Laudl13
 
Join Date: Oct 2022
Location: South of France
Programs: Flying Blue Explorer / TAP & Star Alliance Gold / Accor Hotels Silver / SNCF Grand Voyageur Le Club
Posts: 18
fifty_two

Originally Posted by fifty_two
Just to be sure i understood , you made the status match and got approved in July 2022 , right ?
Yes, exactly, in July 2022


Originally Posted by fifty_two
what were the terms and conditions specified when you got approved ? You received an email about it
Please find them below:
--
Renewal Conditions
Your new status will be valid for at least 12 months from the date of your Promotion. At the end of the Annual Miles Earning Period, your status will be regulated in accordance with the general regulations applicable to the TAP Miles&Go Programme.
While enjoying the benefits of the Status Match Campaign, that is to say, from the time of Promotion to the first Renewal, you are expressly excluded from the general Promotion, Renewal and Downgrading rules in force under the TAP Miles&Go Programme, even when possible application of the general rules will be beneficial for you.
--


Originally Posted by fifty_two
Did you already passed the threshold of 25k miles and 4 TP flights before writin to TAP support ?
No, I had 4 TAP flights and around 24 900 status miles (accumulated via TAP and LUF)


Originally Posted by fifty_two
Did you specify it was renewal after status match ?
Yes, the beginning of my email was: "(...)I contact you today about my TAP Gold Status (I obtained last July with the Status Match campaign.)(...)"



What I found is that there is two different rules for the Status Match campaign, the "old" one (2020) and the current one (2022):

The one issued on 03 August 2020 with these renewal conditions:
"3.4.2. On the expiry date of the status acquired through this Campaign, the Client / New Client will have the opportunity to renew their status until the end of their current Annual Miles Earning Period, on the condition that during the previous 12 (twelve) months they have simultaneously earned at least: (i) 25,000 (twenty-five thousand) Status Miles and 4 (four) TAP Air Portugal flight segments, for Clients with TAP Miles&Go Gold status; or (ii) 10,000 (ten thousand) Status Miles and 2 (two) TAP Air Portugal flight segments, for Clients with TAP Miles&Go Silver status. This first renewal will be valid for 1 (one) to 12 (twelve) months, depending on the renewal date of the Client’s / New Client’s Annual Miles Earning Period."


The one issued on 4 January 22 with these renewal conditions:
"3.4.2. At the end of the Annual Miles Earning Period, the Client’s / New Client’s status will be regulated in accordance with the general regulations applicable to the TAP Miles&Go Programme."

So it appears the rule has changed since beginning of 2022 and now it is 50 000 miles status or 40 TAP flights.

You can easily find the two associated pdf's (I cannot upload them here ...)


The information I don't have is what's happen with the Status Miles/ TAP flights earned if the renewal is achieved before the renewal date (Tap told me that the renewal date never changes):
- These Status miles/ TAP flights will be credited for my "next" renewal
- in all cases, the reset of status miles/TP flights counter is done each July 31th (in my case) and the additional status miles/ TAP flights earned between the day I reached 50 000 miles status (for example in April) and June 31th will be lost

If you have additional/others information, I am interested!

Last edited by Laudl13; Nov 1, 2022 at 10:39 am Reason: Spelling correction and addition of one information
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