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Old Oct 31, 2022, 9:40 pm
  #12  
trooper
 
Join Date: Apr 2007
Location: Australia
Posts: 6,338
Originally Posted by MattAus
I've booked an upcoming domestic flight with Air New Zealand and entered my United MileagePlus number (I have United/Star Gold status). Previously, when doing this the Air New Zealand website would give access to the frequent flyer seating at the front of the plane. However, all of these seats are blocked. It looks like the website is not recognising my status.

I'm assuming I'll probably need to call to get this fixed, but does anyone know what the issue is?
Does UA give preferred seating to NZ Gold? If they do not, and my understanding is that they don't these days, (not before check in anyway, like NZ) why would you expect NZ to provide it to UA Golds?
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