Originally Posted by
oranjemakker
Posting this in the air on a QF 737-800 flying a domestic 60 minute route in Australia. Like it seems most QF flights, wifi and entertainment delivery by wifi all provided for free.
Is there any good reason apart from not willing to invest in the customer experience NZ cant do this too?
Most of NZ is already up in arms about flight prices if you're too believe the media. Why should Air NZ invest millions into this along with the massive increase in running costs of the platform? What is the benefit when most jet flights are under an hour?
The economics are also very different. QF will be paying a fraction of the cost Air NZ are paying per mb for data since they can utilituse the NBN Sky Muster satellites deployed above Australia whereas Air NZ are reliant on Inmarsat GX which is a global platform and priced accordingly.