I booked a ticket for someone on October 5 and they gave me their name as :: Peter Rabbit Smith (first-middle -last)
ticket reads Smith/ Peter Rabbit. No problem when I sent the ticket over.

Secretary emailed 5 minutes ago (after 5P here) and said she thinks the name should be RABBIT SMITH/ Peter .

I asked her to verify before I do any phone calling with Air Canada. Pax is flying from CHI-Toronto on the 8th of November and the pax wanted BASIC ECONOMY to boot.

Space is not available for the low $600 fare we had a few weeks ago. New fare is $1800 and in first class.

IF the secretary is right..does Air Canada require a complete cancel /rebook? SInce the ticket is BE , I suspect the money is lost and pax must fork over another $1800 for a new ticket.