Originally Posted by
AJTravel123
Hassle of buying groups may not be worth it anymore. Had a few Airpod orders to BFMR via Costco and one of the packages they checked in only noted 2 of the 5 Airpods in the shipment. I didn’t get any email about damaged items so I opened a ticket with them. They claim they only received two and closed the case telling me to reach out to the retailer. I reached out to Costco support and they said "when incidents of suspected package theft happen we kindly ask our members to file a police report with their local precinct so that their refund claim can be properly investigated. Please file a police report with your local station along with a UPS claim and once obtained please send a copy to
[email protected]. Please also include in your email your or email your order #, phone # of the police station you filed it at, the police precinct #, and the officer's name who assisted with the report."
I don't believe its BFMR although they have been extremely shady in the past. I had the same issue with costco. I receive my mail at a center that scans all packages (with the dimensions and weight). I had placed two exact same orders for the same number of airpods. One of the orders were significant less weight and only contained 1 out of the 4 airpods. The packaging was 100% sealed. I personally think that Costco has some criminal employees in their stock room that steal high value electronics knowing full well what Costco's policy is and how well they're protected. Its even more pathetic to think about considering how well they get paid as it is.