It has no lounge. Therefore if a lounge is very important to you then it is not the right hotel for you.

If you look at the comments those if us who love the place like what it offers instead of a lounge. But you would not be alone in preferring another hotel which does have a lounge.

Upgrades are quite difficult now due to its popularity with elites. They are good at offering upgrades if a suite is available but normally they have way more elites staying than suites available