Originally Posted by
Goldenwood
Wow... I'm experiencing the EXACT same thing, in fact I'm on hold right now with a Delta/Expedia supervisor who is calling Delta Airlines to try to resolve the issue. I've probably spent upwards of 3 full days dealing with this BS of getting kicked back and forth between the airline and the "partner" (who is actually Expedia). It's been 12 weeks since completion of the 2-week international trip and hotel stays -- we had 4 hotel confirmations, and exactly like your situation, only 2 stays had the SkyMiles actually credited to my account. Of course, the 2 that worked correctly were only for single night stays. The 2 that did not post are for a total of over 11K miles, so you can see why I am spending the time and effort on this. All 4 reservations had the same first/last name, had same SkyMiles number (in fact, booked from links from Delta.com) -- however the 2 not posting were booked with a different credit card. They have confirmed to me that this should not make a difference.
Wish me luck -- Expedia supervisor just referred me back to Delta (for the third time today) and gave me "different" phone numbers. Phone number just takes me back into the same Delta Airlines general phone system! :-( I'm fully prepared for Delta to tell me yet again to contact the "Delta" hotel provider.
You get an A for persistence. I would’ve given up long ago.