Originally Posted by
Seagull689
I'd do this, plus get in writing from Hyatt, that you would like for them to compensate at least partial, and/or cancellation fees for the alternate, if the hotel is not available by then..
They seem unable to send anything in writing, even my new confirmation. Despite the fact that they have assured me it has been arranged "between the owners of Numu and Live Aqua." I have my doubts!