Originally Posted by
lokkju
Is there a recent push for in-flight status recognition? On a three different legs - two mainline and one regional - I was given explicit recognition and thanks for EXP status, and in one case the FA gave me a handwritten thank you card. I'm used to that sort of thing on Alaska, but not AA.
It does happen and has happened to me several times including the handwritten note. I think it's a nice gesture and shows there are still employees that care and value both their employer and customer.