FlyerTalk Forums - View Single Post - Advance to Ascott Star Rewards Elite Status
Old Oct 16, 2022 | 4:28 pm
  #4  
opus2002
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Join Date: Jan 2010
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Originally Posted by hessinger
The status is pretty useless. I love Ascott properties in Asia, especially in China, but the status is not recognized at all and in Europe, as a platinum, the properties refuse complimentary breakfast. I had a long e-mail exchange with their head of the ASR program and accused them of false advertising which they denied and said "complimentary" was essentially up to the property in Europes despite what it says on their page. The Citadines properties do not participate in the breakfast benefit nor the upgrade benefits. I would say don't waste your time with this program at all.
Oh. I will be staying at Citadines in Europe next summer. I hope things have improved - hoping for complimentary breakfast benefit as Platinum. Anyone else with more recent experience?
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