Originally Posted by LBBflyer

I know it won't do you any good now, but this is why it is strongly recommended that you take extensive pictures at both pick up and drop off of the car. When the staff tell you that you can go it is not a clearance that the car has no damage. Actually, I believe that interaction tells the staff that you didn't do any documentation and makes you an easy target. With no pictures you have no proof, and with no proof you have nothing to fight charges of damage.