I had suggested in this thread last week that maybe RANDY, since he is on the Board of Milepoint which is now part of Points.com, could help people who are missing points from Points.com get those missing points.

Gleff said:

Not anyone can simply get into this game.

Besides, Randy is still listed on the Board of Advisors at MilePoint, which was acquired by (?) Points.com.

Update: Indeed, Points.com acquired MilePoint earlier in the year
http://www.integratir.com/newsrelea...g=EN&title=null

I said:
So does that mean we can now ”press” Randy to ask POINTS.COM why they don’t give the points or missing miles to all these bummed out FT people who are having huge problems getting that company's Customer Service to answer back?

Maybe Randy, as a board member with a bit of mile-related clout, should be asked by all of us FT members who support his claim to fame to do us all a big favor when he has a chance to do it:

If he can tighten a few screws on his constituents over in Toronto, maybe Points.com would figure out they are doing wrong to one of their own! I have already suggested to many that the company do away with some of its current management and actually start doing what it promises! It does fail to do this though, and that just plain stinks!

It is proven that miles can fail to post and when that happens, it is not always user (customer) error. Here is another example from my latest post in this thread:

http://www.flyertalk.com/forum/newre...eply&p=3466805

what should we do about this stuff? maybe Randy has answers? Can it at least be addressed by guys with his level of industry experience?

Thanks!
MM