Originally Posted by
donjo
Yes, relied on the tour guide and they failed to fulfill what they promised. They offered to refund me $1000 of the tour package for their mistake. The tour guide also informed me that I may be banned from the re-entering Japan for a period of time to be determined because of this error. I am waiting to hear how long that might be.
You have I assume the acceptance of responsibility in writing ?
If so I would contact the local Japanese consulate or embassy and try to get the possible ban revoked. I would also send a detailed invoice with all your costs related to this aborted trip to the tour operator with a lawyers letter asking for full compensation. I don't have much expectation that they will react but its worth a try.