Originally Posted by
Admiral Ackbar
So are they hoping we forgot about the F&B rewards? Almost 6 months in and nothing is something else!
Originally Posted by
Engineering Travel
I have a milestone reward to use at 40 nights...Im waiting now for when they are in the UK and working..
Originally Posted by
rapidex
I now have 15 food and beverage rewards that I can't use and all with the clock ticking.I check semi-regularly with the hotels I am staying at, and no staff have heard anything from IHG regarding these rewards.
I presume given the fact that the year will be ending soon, that these rewards will not be available this year. Anybody have any information on what IHG's plans might be?
Originally Posted by
strickers
29! Really getting beyond a joke now.
My gut tells me they will discontinue the benefit, before ever launching it.
Originally Posted by
sfozrhfco
IHG thanks you for choosing a worthless reward. You should be very hungry by the time they allow you are able to redeem them
Originally Posted by
nicolas75
Same here
Originally Posted by
ProjectSunburst
Agree. Patience. The $20 F&B coupon benefit requires a lot of back end syncing between property's PMS and IHG app, to then be able to apply coupon accordingly.
I chose F&B rewards for my 30 night milestone and I am staying at Crowne Plaza Providence right now.
I looked in the app yesterday and didn't see any reference to my F&B rewards, but I may have been looking in the wrong place on the app.
However, the F&B rewards do appear in my "rewards wallet" when using my laptop.
I had a $35.11 bar bill last night. Today I looked in my rewards wallet and it said my F&B rewards are "Coming Soon" but there was also a button for "redeem."
There was a message saying:
"Wait! We are currently testing Food & Beverage Rewards so it's not available for use at hotels quite yet.
Confirm your hotel and room so we know which room to apply your reward. If you do not see your current hotel and room on the list, then this hotel does not support this reward or you are not checked in. Remember, this reward must be redeemed before check-out."
There was then a drop down menu for which hotel stay I wanted to apply it at -- a July stay at an Indigo (for which I had no F&B spend) or this stay. Another recent stay at a Holiday Inn didn't show up in the drop down.
Anyway, I chose this stay and it showed my $35.11 bar bill and asked if I wanted to apply a $20 F&B reward. I clicked yes, and it said the $20 credit has been applied, and my bar bill is now $15.11.
So F&B credits are working, at least at some Indigos and Crowne Plazas.
I'll follow up if there is any problem with the credit being applied at check out.