Originally Posted by
Ghoulish
What is the expected frequency of drink service?
Please be specific. As you're the one insisting the OP was never promised the level of service he expects, pointing to links as if those are the terms of service but other material is just hyperbole?
Exactly at what point would you feel the OP would be justified in expressing dissatisfaction?
What would you base it on, specifically?
Because at this point, beyond absolving the airline of "hyperbole" in their marketing material, all I'm hearing is that you prefer a Zen informed approach, with no expectations whatsoever, an attitude which I argue is precisely why the carrier feels comfortable in endlessly allowing standards to slip.
There is no "expected frequency of drink service". It doesn't exist. You made it up.
It's really very simple for me - if the airline provides at least what they committed to when I purchased the ticket, I am satisfied that I received what I paid for. If they don't do what they said they were going to do, I am not satisfied. If on one occasion they do
*more* than what was promised, then I am certainly very pleased. But that doesn't change my expectation for the next experience.
I definitely don't need to be surrounded by people bowing and scraping and calling me mister so-and-so, and holding doors and whatever in order to feel like I received value.
It's almost like people have this "Emperor's New Clothes" thing going on when it comes to flying - that certain things are 'good', but not for any reason other than someone said they were.
There are people who act as if Woodford is the nectar of the gods. Does that mean it's "good"? No. I don't like the taste of it. Does that mean it's "bad"? Also no.
People who complain that they are serving "$12 wine", but then never even try it - because the *only* thing that affects whether a glass of wine tastes good or not is how rare and expensive it is.
People who go on and on about not getting their "meal service" on three trays on an airplane would likely send that same food back to the kitchen (or worse) in any "upscale" restaurant.
You're in a Greyhound bus. In the sky. Delta One get you more space. A more comfortable seat (arguable, other than the space). A meal that is not superior to what you can get at any mid-market chain such as PF Chang's, Applebee's, etc. A more favorable flight attendant to passenger ratio. A set of used headphones that you don't get to keep(and a used pillow and blanket, which may or may not have been cleaned recently). Really, anything beyond is just Marketing fluff, trying to create a "perceived value".
If you think the price is worth what you get, go ahead and buy it. If you don't, then don't. But don't buy it - knowing that it's not going to make you happy - and then complain that you are unhappy. That's just ridiculous.