Originally Posted by
steveholt
You can do it with Hyatt at the time of booking too by putting it in the additional instructions section of the booking. I have had that work without any issues I can recall.
I assume you mean the comments requests section.
Unfortunately that may be a poor way to go as when they give
their name @ check in it’s not going to pull up in the system
And some agents don’t look at comments others do
The one sharing the room would need to give the primary guests name and refer to the comments section
Its not recommend imo except to call it in and my understanding it’s not technically official but may fly on a good day
I’ve done it too mixed results in the past both with success and failure