Originally Posted by Ghoulish

I know what "unparalleled" means. They chose to use it where others don't. Not even Qatar makes such a claim.

According to your standard, by what's described in the link, and not the headline description of "unparalleled service", a single drink on a long haul flight, and no more, would mean the OP has no cause for dissatisfaction.

The service he described is abysmal by international standards, while Delta claims not to be among the best, but literally, without parallel.