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Old Oct 3, 2022 | 9:08 pm
  #11  
Adelphos
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Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
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Originally Posted by DLHubber
This is a weak excuse. Simple matters of service shouldn’t require any sort of “phased approach” they should just be put in place.

Anyway, on my last TATL flight (mid-August) my meal was served in one course, even though I had requested through the pre-order to have multiple courses. There was also no printed menu. They really just don’t seem to care anymore.
Is a preprinted menu that big of a deal, especially when most are preordering? I’ve preordered on all my by D1 flights this year.

It’s not super refined service but it’s not something that would make me book away from D1 when the price/route is right.
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