Originally Posted by
RealtimeY
I paid for the diamond membership over a week ago, but did not see the ridiculous warning about using free email providers. Have been unable to get in contact with the KVS team even through the contact form. Is this normal? I apologise in advance if I have misread another one of your rules about how to receive emails.
We have not been able to locate any requests under your FT username.
If you still have not received your Temporary Credentials, please let us know.