Originally Posted by
Bullspread
Originally Posted by
arjen05 View Post
Definitely manned, yes. There was no other ulti in line and they were just helping Skypriority pax from the regular line (one person merged in right in front of me), that's all.
never met this kind of difficulty by using the left lane dedicated to ULTI.
You should indeed report it
I used the ULTI line recently as well without any problem.
SkyPriority line was also completely full and the first pax in line tried to go before me (I wouldn't have said anything because I was just arriving) but the agent told him to stay in the line, asked me whether I was ULTI or First, I said ULTI, and she asked me to come to her counter (not the ULTI one).