FlyerTalk Forums - View Single Post - A350 grounding - what is the longer term solution beyond re-utilising A330s?
Old Sep 20, 2022 | 1:12 pm
  #84  
SilverChris
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Originally Posted by Panix
Hmm, in comparison to other airlines Qatar is still better in communicating it. When you book a flight in J you see the picture of the product and you can also easily figure out what airplane you will fly. Also it is mentioned during the booking process if it is QSuites or not. Other airlines are way worse, means you cant see what product you book and it might be hard to find out.
Showing a QSuites picture during the booking process is all well and good, until aircraft swaps happen and expectations are dashed. They're just unnecessarily setting the expectation for something that isn't guaranteed.
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