Originally Posted by kkong42
I was wondering if someone can tell me what part of KLM's website I should believe, seeing as this information is in their new Questions section, yet contradicts what it says in the FD benefits section, which still shows a 5/10/20kg extra allowance on AF.
The questions section may be new but, not surprisingly, some of the information is old. As mentioned in the other
AF baggage thread the extra allowance on AF is new and just hasn't filtered through yet.
If in doubt, bring along a printed copy of the
FD benefits for AF flights from the website to back you up. Although, as you already posted, the system seems to be working.
-- Dambus