Originally Posted by
happychic
Just got back from Courtyard Venice Airport, Italy on a paid stay. As a Platinum member I expected free breakfast. The check in person said as the restaurant is owned by a third party, no complimentary breakfast. They also didn't mention the $10 credit. Did I get Bonvoyed?
No free breakfast unless the CY had a lounge, but 10€ per person per night was appropriate for F&B credit. Partially bonvOYed.
Hope you claimed your Guest Compensation prior to checkout.