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Old Sep 12, 2022 | 12:29 pm
  #29  
ContinentalFan
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Originally Posted by dfresh713
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Thanks, I wasn't trying to come off snooty, and that wasn't not my behavior at all. I was just trying to convey to my point, that I do about 3 roundtrips a month (travel 3 weeks a month for work), and not an occasional flyer (well maybe that's occasional to some of you guys ).

Just as an update: Its been a little more than 2 weeks since the complaint was filed. Still haven't heard anything back yet. The automatic response email I received, said they may take up to 30 days to respond.
As stated earlier, your best course of action is a complaint to the DOT. A complaint to the DOT will trigger a response from United.
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