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Thread: FAQ : Marriott's "breakfast offering" explained, by brand and by Bonvoy elite level
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Old Sep 11, 2022 | 6:55 pm
  #1055  
drod
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Originally Posted by Kacee
I personally agree with you but this battle has already been lost. They could offer a "continental buffet" and Marriott would deem it compliant. But I don't believe a $10 credit is compliant (as even Wailea Beach Resort now admits, and will pay the $100 if a guest complains hard enough).
Muerz - did you contest the charge while at the hotel or afterwards with Marriott customer service? I ask b/c this happened to me recently at a Westin in the NY-tri state area. I spoke to the on-site manager and he was adamant that his hotel is in compliance with the Marriott policy and I strongly disagreed and told him I'd take it up with Marriott managmenet. Marriott Bonvoy Lurker it would be great if you can comment on this topic.

And for what it's worth, the food was terrible and it cost $6 for coffee and $6 for OJ.
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