I spent several hours on the phone and spoke to 3 reps in the end all telling me they couldn’t help. They had me clear browser history, use chrome, try again in 25 hours, basically all the things and still never worked. Then they said they can’t book international flights via phone anymore. It just feels like a scam to not allow you to use your points.
I am going to try and call the card service line and not the travel reward line but I don’t expect much help.
many one else have issues or been able to resolve?
Originally Posted by
Ogletree
I have been getting the same error when I try to complete my airline ticket purchase on the BOA Travel center website. When I call credit card services I was told there may be a fraud on my account when transferred to the fraud center they informed me that there was no hold on my account, I am getting the runaround and no results! Yet still having the issue with the error. Upon my 4th call to BOA card services repersentive told me she would put in send an urgent email to tech support and someone will be getting back with me, it's been 4 days and nobody has contacted me!! in the meantime airline ticket prices are going higher and higher within 2 days it jumped $40. I end up purchasing a ticket through Delta website using my travel credit card with no issue...just the issue on Bank of America Travel Center site. Thinking of canceling my card and getting another travel card thru someone else because what is the use of having a travel card and cannot get the benefits!!!