Originally Posted by
HJsimpson
Hello,
Are there a magic words to use while checking in?
I am at NYNY and booked through MGM. At checkin, I asked that my stay nights be credited to Hyatt and agent didnt seem to know much or care but confirmed my Hyatt account is shwoing up.
I just want them to confirm that nights are going to Hyatt program and if there is a way to do that now, rather than fighting it later. Any experiences?
If your Hyatt and MGM accounts are linked together, you do NOT need to say anything at check in but just to make sure your Hyatt number is in the system that's all, afterall you are actually earning Hyatt EQN, points, and MGM tier credit both at the same time but not either or.
Of course the agent have no clue what you are talking about your EQN is going to Hyatt or not, as MGM are not part of Hyatt but just an earning and redeeming partner that's all.