Originally Posted by
hotturnip
I had this problem domestically recently. Chase has my landline # on my account. I was trying to log in on a my laptop from a new location. I finally called THEM (that's one of the options). That was her solution for when I go to Europe: call them collect. Phooey on that. Collect calls in Italy are a nightmare, un vero incubo. I asked if I'd have to re-verify on this same computer every time I was at a new IP address, and she said yes. But it hasn't worked that way this trip. I've used two new internet services and not had to re-verify. Maybe I'm good for the device now.
Can confirm collect call from Italy is near impossible. Also collect call must be placed on a landline. These days even hotel phone systems have changed to VoiP setting, you cannot even call collect from a hotel phone I am told by one hotel we stayed at in London a couple years ago when trying to call Citi.
Each time you close down your browser or shut down your computer, the verification will come back. The ONLY time I found out you dont need to reverify is your computer/browser has been stayed on since last verification. This is the security bug I have to say because I used a friend's Hong Kong office workstation to log in Chase YEARS AGO. That workstation never goes down and is only used to monitor their company's projects progress timelines. It is on 24/7, 365 with power back up. Chase recognizes that computer even my last log in may be 2 years ago! There is NO option on Chase website to choose whether this is a public device or your own device. All other financial institutions and FFPs have such options. Chase does not!
App on tablet behaves the same. As long as it is the same device, Chase will always let you log in without the verification.
Email verification is such a vital function that should never be disabled especially people are very mobile these days.