Originally Posted by
Stratoliner777
Interesting, I thought that the popular consensus was that the "Room" is an improvement over "Staggered." But "Staggered" has its merits too. And the "Room" doesn't seem like it would fit on the 787 fleet anyways.
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In theory the Room should be much better, but the seat surface is very very hard and has no lumbar support. It feels like sitting on a park bench. ANA really messed up what should have been an industry leading product. I feel like they didn't test it with enough people or they would have realized how uncomfortable it is and they would have fixed it with a softer, more ergonomic design.