Originally Posted by
samwathegreat
My annual fee on my Altitude Reserve just posted. I called in expecting to get offered at least 5K, but was only offered a measly 1K points. Told the rep I'd have to think about that since the value was so low. As usual, they try to promote the card benefits. I asked for more but he said that's all he could offer. I figure I'll hang up and call again.
I've spent 26.5K on the card this cardmember year. (99% in 3x categories)
Has anyone else gotten offered a low retention offer like 1K, then called back and gotten a better offer? 5K is fine with me as it would make this a net 0 fee with the $325 travel/dining credit....
Any input is appreciated. TIA
I've been following this thread for a while, and I've noticed a trend that the more you spend on the card over the year, the lower the retention deal is.
It makes sense, as if you're spending $26k over the year, they probably assume that you're happy with the card, and not likely to actually cancel it.